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Each family we serve is paired with a dedicated CSM who serves as the primary point of contact throughout the entire service plan. This continuity serves a dual purpose:
First and foremost, it nurtures a profound and authentic relationship between the CSM, the elderly parents, and their families. Over time, this bond evolves into a cherished connection, contributing significantly to the overall well-being of the seniors.
Our commitment to serving each family effectively is grounded in the belief that every family is unique, and so are their needs. By maintaining a consistent CSM, we achieve the following:
Your dedicated CSM takes the time to understand not just the practical needs but also the emotional and social desires of your family. Understanding practical, emotional, and social needs, enabling the best home care services in Chennai - proactive, personalized care for your elderly loved ones.
Beyond the essential services, our CSMs provide the invaluable gift of companionship for seniors in Chennai. We recognize that social and emotional well-being is vital for seniors' overall health. Companionship offers:
A friendly, empathetic presence that combats loneliness and fosters a sense of belonging.
Meaningful conversations and shared experiences that bring joy and fulfillment to daily life.
The assurance that your loved ones have a caring companion who is there to support, listen, and engage in their life journey.
With a dedicated CSM by their side, seniors not only receive quality care but also a compassionate friend who understands their unique needs and enriches their lives through genuine companionship. At My Abode, we believe that companionship is an essential cornerstone of holistic elder care, ensuring that each senior enjoys a life filled with warmth, connection, and happiness.
As part of our commitment to safety and trust, all our Customer Service Managers undergo thorough background verification.
We strive to maintain consistency and a personal touch in our services. Your dedicated CSM will be there for each visit. In the rare case of unavailability, an alternate CSM will step in, ensuring continuous care with prior confirmation from you or your parent.
Unfortunately, we don't provide the option to choose your CSM. However, we carefully select the most suitable CSM based on your specific requirements and location to ensure the best match for your needs.
Each visit is scheduled for duration of 4 hours to ensure comprehensive and attentive care.
Yes, generally, we request at least one day notice for scheduling a visit. However, in case of emergency situations or immediate needs, we are prepared to take swift action without prior notice.
Visits are planned based on requests from your parents or from you, ensuring flexibility and alignment with your specific needs.
